THANK YOU !
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Since 2016, the Marius Fabre soap factory has been collecting your opinions thanks to the "Avis Vérifiés" device. An email is automatically sent to you after each purchase on our eshop www.marius-fabre.com.
Your opinion is precious to us because it allows us to constantly improve ourselves to better meet your expectations.
A global mark of 4.9/5 for the site Marius Fabre !
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The Marius Fabre soap factory would particularly like to thank all its customers for this nice note ! Today, you are part of our #MariusFamily and make the Marseille soap radiate around you.
Since 2016, more than 22,000 reviews have been published on our website and more precisely more than 6,600 reviews in 2021 alone.
Your comments, experience feedback and funny anecdotes are a real gold mine for us ! That's why we have at heart to always satisfy you, to improve our products, especially with the removal of palm oil from our Marseille soaps, bar of soaps and soap flakes, or to release new products such as our stain-removing soaps.
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An e-commerce team with a customer service caring for you.
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Since the creation of its website in 2012, the Fabre family has paid special attention to the customer experience and satisfaction.
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Today our "e-com team" as we like to call it, works daily on the preparation of your parcels, the protection of your products as well as the preparation of shipments so that you can receive your parcel in time.
Our customer service is also at your disposal every day by phone and through our online form, to answer all your questions, but also to give you many tips on all our products. A problem with your package? A trick with the Marseille soap ? An advice of use ? Our team will always be there to satisfy you !
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The Marius Fabre soap factory thanks again all its customers for their loyalty and their positive feedback on our products. Without forgetting, a very big THANK YOU to our customer service and e-commerce for their daily work and their involvement in order to always perform and surpass themselves to satisfy you.
Contact our customer service :
Monday to Friday from 9:00 am to 12:30 pm and from 1:30 pm to 5:00 pm.
Phone : 04 90 53 34 35
Via the contact form
